Effective Date: 31 January 2022
Website: www.factsuite.com
Owner: QuinPro Info Services Pvt Ltd ("Factsuite", "Company", "we", "us", or "our")
These Terms of Use ("Terms") sets out how QuinPro Info Services Pvt Ltd ("Factsuite", "we", "us", "our" or "the Company") govern your access to and use of the Website www.factsuite.com ("Website") / CRM [www.factsuite360.net] ("CRM") and the services offered. By accessing, browsing, or using the Website, CRM or Services, you ("User", "you", or "your") acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Terms of Service. If you do not agree with these Terms, you must refrain from using the Website, CRM or Services.
These Terms constitute an electronic record under the Information Technology Act, 2000 and applicable rules, and do not require physical or digital signatures.
Factsuite provides Employee Background Verification, Tenancy verification, Support Staff Verification, and allied services including but not limited to drug testing, medical checks, employment verification, address validation, and tenant screening. The Services are made available to:
Services are provided under contractual arrangements governed by separate Terms of Service. Only users with a valid agreement with Factsuite ("Client Users") are entitled to access the Services.
Use of the Website, CRM and Services is limited to:
Users must comply with applicable laws, rules, and regulations while using the Website, CRM or Services.
Certain features of the Website, CRM or Services require registration. By registering:
The Company reserves the right to accept or reject a registration request or suspend/terminate accounts at its sole discretion.
You may use the Website, CRM and Services solely for lawful purposes and in accordance with these Terms. Authorized users may:
You agree not to, and will not allow others to:
Violations may result in termination of access, reporting to law enforcement, and/or legal action.
All content, software, and design elements of the Website, CRM (excluding User-submitted content) are the property of Factsuite or its licensors. Users are granted a limited, non-exclusive, non-transferable license to use the Website, CRM for personal or authorized business purposes. Unauthorized reproduction or distribution is strictly prohibited.
By submitting any content, documents, or information to the Website, CRM or Services, you grant Factsuite a non-exclusive, worldwide, royalty-free license to use, store, reproduce, and distribute such content solely for providing the Services.
You remain solely responsible for the accuracy and legality of content submitted. Factsuite reserves the right (but not the obligation) to monitor, remove, or modify content that violates these Terms or applicable law.
Factsuite acts as a facilitator of background verification and does not guarantee the accuracy, authenticity, or legality of data provided by third parties. The Services are provided as is and as available without any warranties, express or implied.
Factsuite disclaims all liability for:
To the fullest extent permitted by law, Factsuite shall not be liable for:
You agree to indemnify and hold harmless Factsuite, its affiliates, officers, employees, and agents from any claims, liabilities, losses, damages, or expenses (including legal fees) arising out of:
Our collection, use, and disclosure of personal data are governed by our Privacy Policy. By using the Website, CRM or Services you consent to such processing and representations.
Information shared between the parties during the course of the Services, and marked as Confidential, shall be kept confidential and not disclosed, except as required by law.
The Website, CRM may contain links to third-party websites. Factsuite is not responsible for the content, policies, or practices of such websites. Accessing them is at the User's own risk.
We reserve the right to suspend or terminate your access to the Website, CRM or Services if:
We may revise these Terms from time to time. Continued use after changes constitutes acceptance. Users are advised to periodically review the current version.
These Terms shall be governed by the laws of India. Disputes shall be resolved through arbitration under the Arbitration and Conciliation Act, 1996. The arbitration seat shall be Bangalore, Karnataka, and proceedings conducted in English. Courts in Bangalore shall have exclusive jurisdiction.
Factsuite shall not be held liable for delay or failure in performance caused by acts beyond reasonable control, including but not limited to natural calamities, strikes, wars, pandemics, or internet outages.
For complaints, queries, or concerns, contact:
Grievance Officer
Email: info@factsuite.com
Response Time: Within 30 days under normal circumstances.
Users may opt out of receiving marketing communications by following instructions in the emails. Transactional communications will still be sent as needed.
Factsuite has zero tolerance for offensive, hateful, or inappropriate content. Any violations may lead to content removal, account suspension, or legal action.
| Term | Definition |
|---|---|
| Client User | A user with a valid agreement for availing the Services |
| Subject User | An individual undergoing background verification |
| Services | Background verification and allied services offered by Factsuite |
| Registered User | A user who has successfully registered on the Website |
| Chat Function | Messaging or inquiry features offered on the Website |
| Profane Content | Any offensive, hateful, vulgar or abusive content |
| Grievance Officer | The contact person for raising complaints or queries |